How your order are shipped

When you place an order with us, we've designed our shipping process to balance reliability with affordability, ensuring your hotel supplies reach you efficiently without unnecessary costs.

Shipping from our Kerala warehouse

Currently, all products are shipped from our Kerala warehouse. This centralized approach allows us to maintain quality control and efficient inventory management while serving hotels across India.

Our courier network

We've partnered with multiple courier services to maximize our reach across India. Our network includes established national carriers like Delhivery, BlueDart, DTDC, and Trackon, alongside regional specialists like Kerala Roadways for local coverage. In certain scenarios, we also ship via India Post if the order contains no liquids or breakable items.

This multi-partner approach means we can deliver to your location through the most reliable and appropriate carrier for your specific order.

Surface transport for affordability

All shipments travel by road using surface logistics. While this means your order takes a few extra days compared to air transport, it keeps shipping costs manageable for both small and large orders. This approach allows us to offer competitive pricing on everyday hotel supplies without passing excessive logistics costs to you.

Surface transport also provides better handling for bulk items and reduces the risk of damage during transit, which matters when you're ordering linens, amenities, and other hospitality essentials.

How we select your carrier

Rather than limiting ourselves to a single provider, we select the best courier for each destination and order type based on their local expertise and reliability record. Orders containing only dry goods, linens, and other non-breakable items may be eligible for India Post delivery, which can provide additional cost savings.

This strategy ensures consistent service quality regardless of where your property is located.